A rural butchery that caters to all customers as part of the business model

Morgans Butchery is a small, family-run business in Halstead (Essex) focusing on providing its retail and catering services for all customers. The Breaking Down Barriers project removes obstacles through a variety of measures such as a Braille price lists, hearing loops, and staff training in Makaton – an easy-to-learn communication system combining speech, signs, and symbols. By mid-2025, Morgans Butchery had over 60 regular customers with disabilities shopping independently, an increase of 45 per cent since the launch of the programme in 2023.

Solution: Breaking Down Barriers
Organization: Morgans Butchery Ltd
Country of Implementation: United Kingdom

Find out more here: Zero Project Database

[Alt text: Three smiling butchers stand proudly behind a counter filled with fresh produce in a local shop. Their teamwork and welcoming atmosphere highlight the value of community-based businesses built on inclusion, cooperation, and mutual respect.]