Inclusive and AI-powered chatbot supporting female victims of gender-based violence

The Special Talent Exchange Programme (STEP), a Pakistani cross-disability organization working since 1997, operates NOOR AI Equal Access, a multilingual chatbot providing accessible information and referrals on disability rights and gender-based violence (GBV) for women and girls with disabilities. Launched in 2021, the AI-based service offers communication based on text/audio/symbols for diverse access needs. It works in seven languages, has reached 18,000 users and has caused a substantial increase in reported cases of GBV from rural users.

Solution: NOOR AI Equal Access
Organization: STEP – Special Talent Exchange Programme
Country of Implementation: Pakistan

Find out more here: Zero Project Database

[Alt text: A group of Pakistani police officers and women with disabilities gather for an awareness session on rights and inclusion. Their unity, professionalism, and strength highlight equality and mutual respect, fostering justice and accessibility in public service.]